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From 8:30 to 5:30 (Mon-Fri)

Delivery Information for Non-Personalised Products

We offer a free standard 3-5 working day delivery service on most of our website orders (£100 minimum order spend*). Please see additional details below for clarification, alternatively please add your required items to your basket where the total shipping costs will be calculated for you.

Please note our delivery cut off time is: 3.00pm

Please note that parcels can be delivered any time between the hours of 7am to 6:00pm Monday to Friday, unfortunately we are unable to offer specific times for deliveries or offer Saturday deliveries. Delivery times detailed below can be effected by local delivery, seasonal and / or weather conditions.

Standard 3 – 5 Working Day Delivery

Standard 3 – 5 Working Day Delivery is FREE on orders over £100.00, if your order is under this value, the charge will be at a standard rate of £6.95. Working days are Monday to Friday, we do not deliver on bank holidays or weekends or include these days within our time scales. We cannot make deliveries outside of England, Wales, Scotland and Northern Ireland. Unfortunately we cannot deliver to a PO Box or a BFPO address. Please note a minimum delivery charge of £9.95 will be quoted on the following postcodes, irrespective of the value of the order; AB31-38, AB41-56, BT, FK19-21, HS1-9, IV41-49, IV51, IV55-56, KA27-28, PA20, PA41, PA60-88, PH42-44, GY, JE, IM, PO31-41, TR21-25.

Next Working Day Delivery Upgrade

Next Working Day delivery charges will be at a standard rate of £9.95. Orders received before 3:00pm Monday – Thursday we will aim to deliver next working day, orders received before 3:00pm Fridays we will aim to deliver the following Monday (with the exception of Bank Holiday Mondays, where deliveries will be on the Tuesday). Please note we are unable to offer a guaranteed next day delivery service to the following postcodes; AB31-38, AB41-56, BT, FK19-21, HS1-9, IV41-49, IV51, IV55-56, KA27-28, PA20, PA41, PA60-88, PH42-44, GY, JE, IM, PO31-41, TR21-25 therefore please allow 3-5 days delivery.

Exceptional/Bulk Consignments

Depending on your total basket order, delivery charges may increase compared to the above and advertised postage charges. This is due to multi-consignment/overweight items and/or delivery locations. Please add the items required to your basket to update your delivery charge. Occasionally we may need to requote your packaging cost if the delivery location and consignment size is outside of our current couriers capabilities, if this is case we will contact you to discuss and clarify.

Delivery Information for Personalised Products

Please note our personalisation order cut off times are as follows:

  • 2pm when the upload tool is used at point of order.
  • 2pm from time of final approval when additional artwork design/support is required (subject to availability)

Please note that parcels can be delivered any time between the hours of 7am to 6:00pm Monday to Friday, unfortunately we are unable to offer specific times for deliveries or offer Saturday deliveries.

Standard 3 – 5 Working Day Delivery

Standard 3 – 5 Working Day Delivery - £6.95. Unfortunately we cannot deliver to a PO Box or a BFPO address. Please note a minimum delivery charge of £9.95 will be quoted on the following postcodes, irrespective of the value of the order; AB31-38, AB41-56, BT, FK19-21, HS1-9, IV41-49, IV51, IV55-56, KA27-28, PA20, PA41, PA60-88, PH42-44, GY, JE, IM, PO31-41, TR21-25.

Personalised products are usually dispatched within 1 to 2 working days as standard for delivery within 3 to 4 working days from the date of order. We cannot guarantee any delivery time scales as once an item has been despatched and passed to a third party courier we have limited control over the advised delivery date/time and therefore this should be taken into consideration if receipt is time critical. Delivery times stated above can be effected by local delivery, seasonal and / or weather conditions.

Personalised items can be delivered the next working day for a fee of £9.95 dependent on order time, method and based on artwork uploaded at point of order in the required format and resolution. For artwork emailed separately to the order, internal and external approval is required prior to production. Please contact us first to check availability before selecting and paying for next day delivery to ensure we are able to meet your requirements.

Same Day Collection

Same day collection in person from Cannock, Staffordshire is available dependent on order time, method and production availability. Please contact us first to check availability to ensure we are able to meet your requirements.

Exceptional/Bulk Consignments

Depending on your total basket order, delivery charges may increase compared to the above and advertised postage charges. This is due to multi-consignment/overweight items and/or delivery locations. Please add the items required to your basket to update your delivery charge. Occasionally we may need to requote your packaging cost if the delivery location and consignment size is outside of our current couriers capabilities, if this is case we will contact you to discuss and clarify.

IMPORTANT NOTICE: Due to the current Covid-19 challenges in some areas please allow a little longer for your packages to arrive. If you have chosen Standard Delivery or 48 Hour Delivery please get in touch if there is no sign of your purchase after 5 working days. If you have requested Next Working Day Delivery then please allow 48 hours before getting in touch.

*Please note that our free standard 3-5 working day delivery service on orders over £100 is not available for personalised products.

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