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RISK FREE - 100% Total Satisfaction Guarantee
We will not process and print your complete order until you have approved a full printed sample either by email, video or a physical finished sample in the post. You can make amendments as required until you are satisfied with your samples before your order is put in to full production. If you are not happy with the quality of the printed sample we will refund your order in full without quibble.
We're proud to be the first company in the UK to offer a wide range of high quality custom printed, designed & personalised e-commerce packaging in a matter of days without all hassle of setup costs and high minimum order quantities. With our unique simple to use online tool your very own customised packaging will be on its way to you straight away.
Presenting your products and showcasing your brand has never been so important in today's modern competitive e-commerce era. By creating your own custom packaging you'll ensure that your customers remember your brand and keep coming back to you. Custom printed packaging is a great way to present your business products in a more stylish fashion. With personalised & custom printed packaging boxes, personalised & custom printed mailing bags, personalised & custom printed padded envelopes and more now available, you can change the way your customers view your business and your packaging.
We supply a high quality selection of customisable packaging products & solutions, brought to you through many years of mailing and fulfilment experience. Our personalisation packaging service ranges from cardboard boxes of multiple shapes and sizes to paper bags for use in the high street. We are expanding our personalisation service all the time so keep tabs on this page for the latest product personalisation offers.
Parcelsend UK are backed by Mailcoms Ltd who are a trusted partner of the Royal Mail, authorised to supply & maintain franking machines in the UK. We have many years of experience in the postal industry and are trusted by over 30,000 customers across the UK.
We've invested in state-of-the-art printing technology & machinery which enables us to offer UK customers this brand new, high-quality, fast printed packaging service. You can now easily order personalised & custom printed packaging at affordable prices and within a 72 hour turnaround (and in some instances the same day). Our end aim is to be able to provide this fantastic customisable service for all our products, giving you full control over your printing project. We can also offer customers a low cost printing sample if you wish to trial our service before even placing an order.
The simplest way to personalise your packaging supplies would be to use our simple tool. Remember, the better the artwork the better the results. The best file format would be a .png or a .pdf with all white backgrounds removed and at a 300dpi resolution. If you're happy with your artwork click on the yellow 'UPLOAD ARTWORK' button and follow the simple instructions.
If you do not have either of these formats available or need help with artwork creation we can offer a service to convert what you have in to a .png format for a small fee. Email us at email@example.com with your artwork attachment including any further information that may be helpful and the product you want to print it on. Our team will aim to reply within 24 working hours (excluding weekends and bank holidays) with a quick quote to allow you to proceed.
DISCLAIMER: Remember, we are printing your artwork or logo onto an a pre-manufactured product on an uneven surface in full colour which is an extremely difficult and challenging process. Whilst every care will be taken to give you the best results, there may be some slight imperfections or very slight colour variances. This would be more prominent if printing on brown or manila materials. If you're unsure, we suggest you order a single printed sample which should be used as a guide, as no refunds will be given for personalised & custom printed products with slight imperfections or colour variances and incorrect sized products. Please note we cannot guarantee to meet exact specific colour pantones.
The better the artwork you upload and provide, the better the end results. The best file format would be a .png or a .pdf file with all white backgrounds removed with a minimum 300dpi resolution. If your logo contains white and you’re printing on a brown or manilla background then the white will not show up. If your logo or artwork contains some white elements you may want to consider a white box. Our systems can not print white on brown or manilla backgrounds as the white will be the same as the background colour which will be either brown, manilla or gold depending on your product. Please Note: our systems do not print using white ink, if your image contains white then the background of the product will be used to replace the white as you would see in a traditional inkjet or laser printer.
Stuck using our tool? Do not worry. Watch our easy to follow instructional video and learn how to best utilise our online personalisation tool in under 10 minutes: https://www.youtube.com/watch?v=lj4qe3y_zIQ&ab_channel=ParcelsendUK. If you are still stuck or if the tool appears broken, do not worry. Contact us immediately by email or phone call and we will be more than happy to assist and sort out an order for you.
Before we even dispatch your order of personalised & custom printed products, we will contact you via a phone call and via a online video call to ensure that you are 100% happy with the first copy we print. Until this first copy is approved by yourself, we will not produce the entire order as we want to ensure that you are more than happy before we dispatch anything.
Packaging is crucial to engage customers to buy and trust you and your products. Customising your packaging will enhance the visibility of not only the business but also the quality of your products. Customers will take your products away with them and advertise your brand for you.
There are a number of payment options available. Simply buy online by debit or credit card whose payments are processed by the world-renowned secure Stripe / Shopify Payments. Or you can use any of our Express payment options such as Apple Pay, Google Pay, PayPal and Shop Pay. We can also offer a 30 day payment account (subject to Status). UK based Companies and established charities / organisations can have a 30 day month payment account following a satisfactory credit check. Government Organisations Public Sector and any FSTE 100 business automatically get instant 30 day credit accounts.
Yes, we have our own vans which we use to deliver both small quantities in addition to pallets of product and larger orders. We also distribute nationwide via a number of couriers depending on who we feel can offer the best service.
We can sometimes deliver locally the same day if required subject to availability, but our main options are next day or our standard 3-5 day service. All options are available to choose during checkout. If you require a fast turnaround, you must be available to approve a proof sample as we will not process any order until you are satisfied. Click Here for more information on our delivery schedules and times.
Unlike other suppliers we print in-house on our own equipment. We also store high level of stocks of our own premade blank products so everything on our website should be available to print on to straightaway.
Yes you can. You can make as many amendments as you need until you are satisfied as per our ‘Total Satisfaction Guarantee’.
We will not process and print your complete order until you have approved a full printed sample either by email, video or a physical finished sample in the post. You can make amendments as required until you are satisfied with your samples before your order is put into full production. If you are not happy with the quality of the printed sample, we will refund your order in full without quibble. You can also order a blank sample for a couple of pence to make sure you are happy with the quality of the product we are printing on to.
We get asked this a lot!! This is because we both manufacture our own blank stock and print in-house, so we do not have to pay third parties who also need to make a profit.
Don’t worry, if you can’t find what you are looking for contact us on 01543 572776 or email firstname.lastname@example.org with as much information as possible such as size, colour and volume you need and we can source almost any size very quickly and come back to you with a personalised quotation.
Yes we can, simply get in touch on 01543 572 776 or email email@example.com and we can give you a ‘Print Only’ price. Once you’re happy we can arrange collection of your blank products and usually turn this around within a few days.
You can either use our very simple personalisation widget where you can upload your own PNG or JPG file and see how your product will look. Or you can simply email us at firstname.lastname@example.org and let us take care of it for you from any format such as PDF, PNG, JPG, TIFF, BMP, AI, PSD, EPS files.
We are printing your artwork or logo onto a pre-manufactured product on an uneven surface in full colour which is an extremely difficult and challenging process. Whilst every care will be taken to give you the best results, there may be some slight imperfections or very slight colour variances. This would be more prominent if printing on brown or manila materials. Please note we cannot guarantee to meet exact specific colour pantones and there may be some slight imperfections or colour variances. If you're unsure, we suggest you order a single printed sample which should be used as a guide.
Unlike some other companies offering a similar service we’re based right in the middle of the UK in Cannock, Staffordshire which helps our lead times and keeps our carbon footprint down.
Parcelsend is owned and run by Mailcoms Ltd who have been a leader in the mail and parcel fulfilment industry for over 16 years with an extremely high reputation for service and support.
All base plain cardboard products are also manufactured locally (literally 4 miles from our warehouse) so further reducing our carbon foot print. All printable products are sustainably sourced, recyclable and FSC approved (where applicable). Our packaging custom / personalisation printing machine / process uses a non-emitting digital water based inkjet process where almost all items are fed in to machine manually so other than the electric to run the machine (which is only whilst printing) it’s an extremely environmentally friendly process.