Personalised cardboard postal boxes are an amazing way to promote your business or brand. Custom print your business name, logo or box opening message in FULL COLOUR both inside and outside. Create the best first impression you can with your customers and enhance that all important box opening experience.
Our personalised full colour printed Royal Mail Small Parcel brown cardboard boxes - 375mm x 255mm x 150mm - are manufactured from a protective strong cushioned 'R-Flute' single walled cardboard which is finished with a high-quality brown outer and inner colour to make your business and brand stand out even more.
Our printing systems use an 'on demand' instant digital full colour print system. As such, this allows us to offer some of the lowest minimum order print quantities available in the UK.
All of our custom print products are printed in our UK based warehouse. This enables us to deliver faster than any other packaging printing company in the UK. More importantly, as we’re based in the UK, unlike a lot of other companies offering a similar service, we can guarantee you will avoid any potential CUSTOMS SURCHARGES to any mainland UK delivery address.
All of our brown cardboard boxes can be identified using Royal Mail’s Pricing in Proportion index. These brown postal boxes - 375mm x 255mm x 150mm specifically fall into the 'Small Parcel' category.
Please note: branding/barcodes may appear on parts of the cardboard box. Images are for reference purposes only and there may be slight variances to the product supplied.
Please note: these boxes are manufactured with a potential 10mm tolerance either way and this would need to be taken into consideration when purchasing. A sample service is available for you to test our products before purchase if this is perceived to be a potential issue.
DISCLAIMER: Remember, we are printing your artwork or logo onto a pre-manufactured product on an uneven surface in full colour which is an extremely difficult and challenging process. Whilst every care will be taken to give you the best results, there may be some slight imperfections or very slight colour variances. This would be more prominent if printing on brown or manila materials. Also, for best results please avoid large areas of block colour as this can give inconsistent print quality. If you're unsure, we suggest you order a single printed sample which should be used as a guide, as no refunds will be given for personalised products with slight imperfections or colour variances and incorrect sized products. Please note, we cannot guarantee to meet exact specific colour pantones. Finally, we reserve the right to request customers to amend artwork / creative and / or cancel and refund your order if we feel that we cannot guarantee a consistent acceptable level of quality.
Due to manufacturer tolerances, actual item dimensions may vary by 10–20mm. If precise sizing is important for your project, we strongly recommend requesting a sample before placing your order.
Remember, the better the artwork the better the results. The best file format would be a .png with all white backgrounds removed and at a 300dpi resolution. A .jpg or .jpeg file are both acceptable formats, however the personalisation experience may not be as good.
If your logo contains white and you’re printing on a brown or manilla background then the white will not show up. If your logo or artwork contains some white elements you may want to consider a white box. Our systems can not print white on brown or manilla backgrounds as the white will be the same as the background colour which will be either brown, manilla or gold depending on your product.
Please Note: our systems do not print using white ink, if your image contains white then the background of the product will be used to replace the white as you would see in a traditional inkjet or laser printer. We do not offer embossing or a metallic finish in either gold, silver or chrome, we use inkjet technology which allows us to process orders far quicker than most box printers / manufacturers. Any metallic colours will be represented by a high-quality similar colour inkjet image instead.
Please Note: A one-time low-volume set-up fee of £49.95 excluding VAT (£59.94 including VAT) will apply to any product value under £100 excluding VAT (£120.00 including VAT). This fee is automatically applied at checkout. This fee will not apply to re-orders of the same product, provided the artwork is exactly the same as the previous order.
DISCLAIMER: Remember, we are printing your artwork or logo onto a pre-manufactured product on an uneven surface in full colour which is an extremely difficult and challenging process. Whilst every care will be taken to give you the best results, there may be some slight imperfections or very slight colour variances. This would be more prominent if printing on brown or manila materials. Also, for best results please avoid large areas of block colour as this can give inconsistent print quality. If you're unsure, we suggest you order a single printed sample which should be used as a guide, as no refunds will be given for personalised products with slight imperfections or colour variances and incorrect sized products. Please note, we cannot guarantee to meet exact specific colour pantones. Finally, we reserve the right to request customers to amend artwork / creative and / or cancel and refund your order if we feel that we cannot guarantee a consistent acceptable level of quality. Please be aware that any significant changes to the original artwork and/or completely new artwork provided after the initial proof is produced will incur an artwork fee of £49.95 excluding VAT (£59.94 including VAT).
As our system uses an ’on demand’ instant digital full colour print system we offer some of the lowest minimum order custom print quantities available in the UK guaranteeing Low Minimum Order Quantities.
All our products are printed in our own UK warehouse which enables us to be one of the fastest to deliver packaging printing in the UK. More importantly, as we’re based in the UK, (unlike many other companies offering a similar service) we guarantee NO CUSTOMS SURCHARGES.
We offer a free standard 3-5 working day delivery service on most of our website orders (£70 minimum order spend). Please see additional details below for clarification, alternatively please add your required items to your basket where the total shipping costs will be calculated for you.
Please note our delivery cut off time is: 3.00pm
Please note that parcels can be delivered any time between the hours of 7am to 6:00pm Monday to Friday, unfortunately we are unable to offer specific times for deliveries or offer Saturday deliveries. Delivery times detailed below can be affected by national and / or local disruption, seasonal and / or weather conditions as our deliveries are carried out by third party couriers.
Standard 3 – 5 Working Day Delivery
Standard 3 – 5 Working Day Delivery is FREE on orders over £70, if your order is under this value, the charge will be at a standard rate of £4.95. Working days are Monday to Friday, we do not deliver on bank holidays or weekends or include these days within our time scales. We cannot make deliveries outside of England, Wales, Scotland and Northern Ireland. Unfortunately we cannot deliver to a PO Box or a BFPO address. Please note a minimum delivery charge of £9.95 will be quoted on the following postcodes, irrespective of the value of the order; AB31-38, AB41-56, BT, FK19-21, HS1-9, IV41-49, IV51, IV55-56, KA27-28, PA20, PA41, PA60-88, PH42-44, GY, JE, IM, PO31-41, TR21-25. Please be aware that an additional charge will be added before your order is processed due to the postcode location. A member of our team will be in touch once we have received the initial order.48 Hour Delivery Upgrade
48-hour delivery charges will be at a standard rate of £6.95. Orders received before 3:00pm Monday – Friday we will aim to deliver within 2 working days (with the exception of Bank Holiday Mondays, where deliveries will be on the Tuesday). Please note we are unable to offer a 48-hour delivery service to the following postcodes; AB31-38, AB41-56, BT, FK19-21, HS1-9, IV41-49, IV51, IV55-56, KA27-28, PA20, PA41, PA60-88, PH42-44, GY, JE, IM, PO31-41, TR21-25 therefore please allow 3-5 days delivery. Please be aware that an additional charge will be added before your order is processed due to the postcode location. A member of our team will be in touch once we have received the initial order.Next Working Day Delivery
Next Working Day delivery charges will be at a standard rate of £9.95. Orders received before 3:00pm Monday – Friday we will aim to deliver within 2 working days (with the exception of Bank Holiday Mondays, where deliveries will be on the Tuesday). Please note we are unable to offer a Next Working Day delivery service to the following postcodes; AB31-38, AB41-56, BT, FK19-21, HS1-9, IV41-49, IV51, IV55-56, KA27-28, PA20, PA41, PA60-88, PH42-44, GY, JE, IM, PO31-41, TR21-25 therefore please allow 3-5 days delivery. Please be aware that an additional charge will be added before your order is processed due to the postcode location. A member of our team will be in touch once we have received the initial order.Exceptional/Bulk Consignments
Depending on your total basket order, delivery charges may increase compared to the above and advertised postage charges. This is due to multi-consignment/overweight items and/or delivery locations. Please add the items required to your basket to update your delivery charge. Occasionally we may need to requote your packaging cost if the delivery location and consignment size is outside of our current couriers capabilities, if this is case we will contact you to discuss and clarify.
Please note our personalisation order cut off times for same day despatch are as follows:
We offer a free standard 11 - 18 working day delivery service on most of our website orders (£70 minimum order spend). Please see additional details below for clarification, alternatively please add your required items to your basket where the total shipping costs will be calculated for you.
Please note that parcels can be delivered any time between the hours of 7am to 6:00pm Monday to Friday, unfortunately we are unable to offer specific times for deliveries or offer Saturday deliveries. Parcelsend UK is not responsible for courier tracking and is not liable for refunds or reprints if our courier partner fails to deliver on time.
Standard Delivery, 11 - 18 Business Working Day Delivery
Standard Delivery, 11 - 18 Business Working Day Delivery is FREE on orders over £70, if your order is under this value, the charge will be at a standard rate of £10.00. Working days are Monday to Friday, we do not deliver on bank holidays or weekends or include these days within our time scales. We cannot make deliveries outside of England, Wales, Scotland and Northern Ireland. Unfortunately we cannot deliver to a PO Box or a BFPO address. Please note a minimum delivery charge of £20.00 will be quoted on the following postcodes, irrespective of the value of the order; AB31-38, AB41-56, BT, FK19-21, HS1-9, IV41-49, IV51, IV55-56, KA27-28, PA20, PA41, PA60-88, PH42-44, GY, JE, IM, PO31-41, TR21-25. Please be aware that an additional charge will be added before your order is processed due to the postcode location. A member of our team will be in touch once we have received the initial order.
Express Delivery, 6 - 10 Business Working Day Delivery
Express Delivery, 6 - 10 Business Working Day Delivery is charged at a standard rate of £20.00. Working days are Monday to Friday, we do not deliver on bank holidays or weekends or include these days within our time scales. We cannot make deliveries outside of England, Wales, Scotland and Northern Ireland. Unfortunately we cannot deliver to a PO Box or a BFPO address. Please note a minimum delivery charge of £50.00 will be quoted on the following postcodes, irrespective of the value of the order; AB31-38, AB41-56, BT, FK19-21, HS1-9, IV41-49, IV51, IV55-56, KA27-28, PA20, PA41, PA60-88, PH42-44, GY, JE, IM, PO31-41, TR21-25. Please be aware that an additional charge will be added before your order is processed due to the postcode location. A member of our team will be in touch once we have received the initial order.
Priority Delivery, 3 - 5 Business Working Day Delivery
Priority Delivery, 3 - 5 Business Working Day Delivery is charged at a standard rate of £50.00. Working days are Monday to Friday, we do not deliver on bank holidays or weekends or include these days within our time scales. We cannot make deliveries outside of England, Wales, Scotland and Northern Ireland. Unfortunately we cannot deliver to a PO Box or a BFPO address and this service is currently unavailable for the following postcodes, irrespective of the value of the order; AB31-38, AB41-56, BT, FK19-21, HS1-9, IV41-49, IV51, IV55-56, KA27-28, PA20, PA41, PA60-88, PH42-44, GY, JE, IM, PO31-41, TR21-25. Please be aware that an additional charge will be added before your order is processed due to the postcode location. A member of our team will be in touch once we have received the initial order.
Priority+ Delivery, 1 - 2 Business Working Day Delivery
Priority+ Delivery, 1 - 2 Business Working Day Delivery is charged at a standard rate of £80.00. Working days are Monday to Friday, we do not deliver on bank holidays or weekends or include these days within our time scales. We cannot make deliveries outside of England, Wales, Scotland and Northern Ireland. Unfortunately we cannot deliver to a PO Box or a BFPO address and this service is currently unavailable for the following postcodes, irrespective of the value of the order; AB31-38, AB41-56, BT, FK19-21, HS1-9, IV41-49, IV51, IV55-56, KA27-28, PA20, PA41, PA60-88, PH42-44, GY, JE, IM, PO31-41, TR21-25. Please be aware that an additional charge will be added before your order is processed due to the postcode location. A member of our team will be in touch once we have received the initial order.
We cannot guarantee any delivery time scales as once an item has been despatched and passed to a third party courier we have limited control over the advised delivery date/time and therefore this should be taken into consideration if receipt is time critical. Delivery times detailed below can be affected by national and / or local disruption, seasonal and / or weather conditions as our deliveries are carried out by third party couriers.
Personalised items can be delivered within 1 - 2 business days via our Priority+ service for a fee of £80.00 dependent on order time, method and based on artwork uploaded at point of order in the required format and resolution. For artwork emailed separately to the order, internal and external approval is required prior to production. Please contact us first to check availability before selecting and paying for next day delivery to ensure we are able to meet your requirements.
Same Day Collection
Same day collection in person from Cannock, Staffordshire is available dependent on order time, method and production availability. Please contact us first to check availability to ensure we are able to meet your requirements.
Exceptional/Bulk Consignments
Depending on your total basket order, delivery charges may increase compared to the above and advertised postage charges. This is due to multi-consignment/overweight items and/or delivery locations. Please add the items required to your basket to update your delivery charge. Occasionally we may need to requote your packaging cost if the delivery location and consignment size is outside of our current couriers capabilities, if this is case we will contact you to discuss and clarify.
Please also note that dependent on product and/or quantity your order may be despatched on a pallet, if you are unable to accept pallet deliveries then please contact us to discuss your options.
Lead Times
In most circumstances we will aim to produce your printed full colour products within 24 hours dependent on order time, method and based on the artwork uploaded at point of order in the required format and resolution. For artwork emailed separately to the order, internal and external approval is required prior to production. Please contact us first to check availability to ensure we are able to meet your required lead time.
Deliveries / Failed Deliveries
Please be aware that deliveries are on an ‘all day’ basis Monday-Friday between the hours of 7am -6pm and cannot be specifically timed.
1. Parcel deliveries: Where a courier/Royal Mail is unable to deliver you will be charged a re-delivery charge of £8.00 + VAT.
2. Pallet deliveries: If delivery cannot be made due to customer ‘not being available/refused’ then a re-delivery fee will apply. This fee will be dependent upon the courier used, goods being delivered and delivery postcode. A price will be quoted and must be paid prior to re-delivery being made.
3. Any special delivery requirements such as time limited and change of addresses will incur additional fees applicable at that time.
4. Any orders not received must be reported within 14 days from date of order. Parcelsend UK will not accept liability of any non delivered orders reported outside this timescale.
Please note: Parcelsend UK is not responsible for courier tracking and is not liable for refunds or reprints if our courier partner fails to deliver on time.
Cancellations, Returns & Refunds
Before returning any items to us please contact us on 01543 572 776 or email in to info@parcelsend.uk.
If you decide that you placed the order in error, the items you have ordered may be returned in their original condition and packaging (unopened and unused) at your expense for exchange or refund within 7 working days starting the day the goods have been delivered/signed for. Confirmation of postage is no guarantee of delivery and items should be sent via an insured "Signed For" service.
In the event goods are unwanted or ordered in error, the Company will (at its discretion) offer to accept a return of the products with a 25% restocking fee applied. If the goods are being returned for reasons that are not the fault of the Company any refund given will not include the postage and packing charges. If the products have been used or the packing has been opened and/or are not in the original condition (this excludes packaging added by us and used to protect the goods during transit), we are unable to issue a full refund and you will be liable for any charges and reasonable administration costs incurred by us.
We can only credit the card/bank account used to make the original payment. This is in accordance with UK anti-fraud and money laundering regulations.
Personalised Products
Personalised items are non-refundable and/or non-exchangeable so we advise all customers to order a sample to ensure the product is suitable. We are unable to accept returns for a refund on unwanted goods or products ordered in error.
If your item has been delivered in an unusable condition or has sustained any damaged in transit, this needs to be reported within 48 hours of receipt via email at info@parcelsend.uk – we are unable to process these claims over the phone.
All third party product names, product codes, product SKU’s and company names are trademarks™ or registered® trademarks of their respective holders. Use of these names or codes does not imply any affiliation with or endorsement by the trademark holder and nor does it suggest any reference or comparison to the quality of our goods vs the quality of the goods of the trademark holder.
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